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Young Businesswomen

for Change

About the Course


Mentoring for Change – a specially developed training program for mentors and case managers who need to motivate their clients to change behaviours.

If you are ready to turn client conversations and negotiations into effective exchanges that will motivate lasting behaviour change then this course is for you.

This course has a strong focus on mentoring in a cross-cultural context and taking a trauma-informed approach, and will help you set up the most productive mentoring relationship so you can consistently achieve results.

At the end of the workshop participants will be able to:

  • Understand the fundamentals of consistent and effective mentoring.

  • Set up the most effective mentoring relationship and identify appropriate techniques and strategies to use.

  • Learn effective goal setting and problem solving for change.

  • Identify key skills for encouraging people to commit to change.

  • Learn how to increase client engagement and produce greater participation in services.

  • Understand the importance of communication techniques including open-ended questioning, affirming, reflecting and summarising (OARS), listening with empathy, non-verbal communication to build rapport, active listening, questioning to understand and using spoken plain English.

  • Develop skills to resolve client ambivalence and uncertainty and tap into the fundamental motivation required for change.

  • Understand the facets of social intelligence required to build rapport, trust, and confidence in the mentoring relationship.

Check out the options for this course

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