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• Developing / reviewing policies and procedures

• Program/project progress and final reports

• Board papers, Annual reports, Meeting Coordination and Minutes

• Tenders, Grants and Business Plans

• Vendor and Contract Management

• Business Process Improvement

• Records and Information Management

​Preparation for certification including gap analysis, documentation support and implementation assistance for:

• ISO9001 - Quality Management Systems

• Standards for Registered Training Organisations

• HACCP - Food Safety Programs

• ISO 45001 - OHS Management Systems

• ISO 27001 - Information Security Management

• ISO 14001 - Environmental Management Systems

• Workplace Conduct Investigations

• Incident Investigation and Management

• Safety culture/climate assessment and cultural change support

• Safety leadership workshops

• Performance Improvement Plan Management

• Behavioural safety strategy, program development and associated support

• Producing job ads & position descriptions

• End-to-end recruitment service including facilitating interviews and reference checks

• Documenting the recruitment process including scribing selection reports

• Developing onboarding and induction programs

• Facilitate staff engagement surveys

• Upskilling and targeted training for individuals and groups

• Time Management

• Customer Service

• Accelerating Personal Effectiveness

• Learning to Lead

• Super Skills for the New Supervisor

• How to Sell When You're Not in Sales

• Crushing HR When You're Not HR

• Reflective Practice for Leaders

• Mentoring for Change

• Code of Conduct development and training

• Indigenous Employment Strategies and Implementation Plans

• Implementing DEI (Diverse, Equitable, and Inclusive) strategies

• Internal Leadership programs

• Team building workshops

• Strategy & planning workshops

• Behaviour profiling for team cohesion (DISC)

• Sales, marketing and communication strategy

• Community consultation and stakeholder engagement

• Developing Monitoring and Evaluation Frameworks

• Stakeholder Surveys and Feedback Analysis

• Developing effective KPIs and OKRs

• Business Process Mapping and Optimisation

• Program Impact Assessments

• Program Performance Dashboards

• Community consultation and stakeholder engagement

• Developing strong, reportable KPIs that can keep a project or program on track

• Assessing the effectiveness, efficiency, and results of your programs

• Report writing on program performance